You are using an outdated browser. Upgrade your browser today for a better experience of this site and many others.
These forms are either online forms or PDFs. The online forms can be viewed in your browser. To view the PDF forms you need Adobe Acrobat Reader (or an equivalent PDF reader) installed on your PC.
17 Jul 2026
HMRC's performance data for 2025/26 shows it has made progress on customer service but still has a way to go, according to the Chartered Institute of Taxation (CIOT).